Sales Policy

Effective Date: January 14, 2025

1. Introduction

This Sales Policy applies to all transactions made on yogamtopic.click (the “Site”). By placing an order with us, you agree to abide by the terms and conditions outlined in this policy. Our goal is to ensure a smooth shopping experience, and we are committed to transparency, trust, and customer satisfaction.

2. Product Availability

We strive to keep all our products in stock; however, in the event that an item is out of stock, you will be notified promptly, and we will offer the option to:

  • Cancel the order for a full refund.
  • Wait for restocking and receive an updated shipping date.

3. Pricing and Payment Terms

  • Pricing: All prices displayed on the Site are in U.S. Dollars and are exclusive of taxes, shipping, and handling fees unless otherwise stated. Prices may change without notice, but once an order is confirmed, the price at the time of purchase is locked.
  • Payment Methods: We accept payments through credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods that may be offered on the Site.
  • Transaction Security: Our payment system is encrypted with SSL technology to ensure that all payment details are secure.

4. Order Confirmation

Once an order is placed, you will receive an order confirmation email that includes:

  • Order number.
  • Itemized list of products purchased.
  • Shipping information.
  • Estimated delivery date.

Please note that the order confirmation does not mean the order is complete. We reserve the right to cancel or refuse any order due to unforeseen circumstances.

5. Shipping and Handling

  • Domestic Shipping: We offer standard and expedited shipping within the United States. Shipping costs are calculated at checkout and are based on the weight, size, and destination of the package.
  • International Shipping: We currently offer shipping to select international locations. International shipping rates and times will vary depending on the destination.
  • Shipping Times: Orders are processed within 1-3 business days. Delivery times may vary based on shipping method and location. Please note that additional shipping time may be required for remote areas or holidays.
  • Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees associated with their order. These fees are not included in the total price at checkout.

6. Order Modifications and Cancellations

  • Modifications: You can modify your order (e.g., add/remove items, update shipping information) within 24 hours of placing the order. After this period, modifications may not be possible as we aim to process orders as quickly as possible.
  • Order Cancellation: If you wish to cancel your order, please contact customer service at info@yogamtopic.click immediately. If your order has already been shipped, you will need to follow the return procedure.

7. Refunds and Returns

  • Returns: We accept returns within 30 days of purchase for items that are in unused, undamaged condition with the original packaging. Please refer to our Return Policy for more details on how to initiate a return.
  • Refunds: Upon receiving and inspecting the returned item, we will process a refund to the original payment method within 7-10 business days. Shipping charges are non-refundable unless the item was defective or incorrect.

8. Product Warranty

We offer a 1-year warranty on all our jewelry products against defects in craftsmanship. This warranty does not cover normal wear and tear or damage caused by misuse. If you experience any issues with your product, please contact our support team for assistance.

9. Customer Service

If you have any questions regarding your order, our products, or need assistance, please contact our customer service team:

  • Phone: 773-202-1127
  • Email: info@yogamtopic.click
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM CST