Refund and Returns Policy

Effective Date: January 14, 2025

1. Returns and Exchanges

At YogaM Topic, we want you to be completely satisfied with your purchase. If you are not happy with your jewelry or accessory, we offer a 30-day return and exchange policy.

  • Eligibility for Return/Exchange: Products must be returned in their original condition, unused, and with the original packaging.
  • Return Process: To initiate a return, please contact our customer service team at info@yogamtopic.click to request a return authorization (RMA). We will provide you with instructions on how to return the item.
  • Return Shipping: The customer is responsible for return shipping costs unless the product is damaged or defective upon arrival.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method. Please allow up to 10-14 business days for the refund to be reflected in your account, depending on your payment method and financial institution.

  • Partial Refunds: We may issue partial refunds for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

3. Non-Returnable Items

The following items are non-returnable:

  • Customized or personalized items.
  • Gift cards.
  • Items marked as final sale or clearance.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide you with instructions for returning the item at no additional cost, and we will send you a replacement or issue a full refund, depending on your preference.

5. Exchanges

If you would like to exchange your purchase for a different item, you may return the original item for a refund and place a new order for the item you want.

6. Late or Missing Refunds

If you haven’t received your refund after the expected timeframe:

  • First, check with your bank or credit card company.
  • If you’ve done this and still have not received your refund, please contact us at info@yogamtopic.click.

7. Contact Us

If you have any questions regarding our returns or refund policy, feel free to reach out to us at:

YogaM Topic
Street: 4952 Oakmound Road, Chicago, Illinois, United States
Phone: 773-202-1127
Email: info@yogamtopic.click